Q & A
FAQs
How can I make a booking?
You can make a booking through our website online.
Can I cancel my booking?
Yes, you can cancel your booking anytime before the journey begins.
What is your Cancellation policy?
Our cancellation policy allows free cancellation up to 24 hours before pickup.
How much does an airport transfer in Manchester cost?
The cost of Manchester airport taxi transfer can vary depending on factors such as
the
type of vehicle, distance, and additional services requested. It's best to check
with
airport transfer companies for a quote based on your specific requirements.
Can I pay with cash or card?
All journeys must be pre-booked online and paid in advance. We do accept cash with a
25%
deposit paid in advance by card.
Are prices determined per person or per vehicle?
Prices are determined by the length of your journey and the size of the vehicle.
Do I need to confirm my booking?
Yes, we advise that you confirm your booking with us at least 48 hours in advance.
Please print out your confirmation email or have it available on your electronic
device.
How early do I need to arrive at the airport before boarding my flight?
You will need to be at the airport at least 2 hours before your flight. We recommend
picking you up at least 1 hour ahead of time (depending on distance) to account for
road
delays or traffic.
What if my flight is delayed? Will Crown Carz wait for me?
The Crown Carz team constantly checks flight statuses. If your flight is delayed,
we’ll
wait for you. If delayed by more than 4 hours, please contact us to re-arrange. Ask
our
team if there are any additional charges.
How much luggage can I take with me in the taxi?
Our saloon cars can carry 2 large suitcases or 3 cabin-size suitcases. For more
luggage,
please book an MPV vehicle.
When I land at the airport, where can I find my Crown Carz taxi?
We’ll wait outside the main terminal of international arrivals. The driver will
contact
you when your flight lands and meet you inside after you collect luggage. We’ll
share
car, license plate, and driver’s contact details with you.
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